NOTICE OF EARLY CLOSURE

We will be closed from 12:30pm on Friday, 7th August

If you are a current patient and have an Obstetric Emergency please call either the

Alana on call number (on your antenatal card) or the hospital you are booked in to:

Prince of Wales Private 9650 4444

Royal Hospital for Women 9382 6111

For all other medical emergencies please call 000 or present to your nearest hospital emergency department.

We reopen 8am on Monday, 10th August

(02) 9009 5255 CONTACT US

Do I need a referral to see a doctor at Alana Healthcare?

If you are a Medicare card holder and wish to claim the Medicare rebate, you will require a referral from either a GP or specialist to entitle you to claim your Medicare rebate.  GP referrals are valid for 12 months from the date of your first consultation, and specialist referrals are valid for three months from the date of your first consultation.  Your referral needs to have:

  • relevant clinical information about the condition for investigation, opinion, treatment and management
  • the date of the referral
  • the signature of the referring practitioner

The referral must be presented prior to attending your appointment to be eligible for Medicare rebates.  It does not need to be addressed either to Alana Healthcare or the doctor you will be seeing.  Patients can present a referral to any doctor of their choosing, as long as it is within the same specialty.

Medicare ineligible patients or patients who do not wish to claim the Medicare rebate do not require a referral to attend our service.

If you are attending an appointment with our specialist physiotherapist you may be eligible to claim a Medicare rebate if you are referred from a GP under a GP chronic condition management plan (GPCCMP).  Not everyone is eligible and you will need to speak to your GP to find out.  You can find more information about eligibility criteria on the Services Australia website.  If you are not eligible to claim your physiotherapy visit through Medicare, you may be able to claim through your private health insurance, subject to your level of cover.